How long does the training take?
There is about 3 hours of video content in the initial Retail Sales Academy course, but the total training time will vary by student. It depends on how quickly they complete the quizzes, if they have to retake quizzes to pass them, or if they decide to watch some of the lessons over again.
One of the great parts about the Retail Sales Academy is that the course is self-paced and completely accessible on any device with Internet connection. Each employee can go at the speed that’s right for them and train whenever it’s convenient.
But actually, the training never really stops. Your employees will get automatic follow up lessons delivered to their email for as long as they are part of the Retail Sales Academy. You never want them to stop training, stop learning and stop improving.
What about seasonal employees that I hire for a short time and then they go away?
Of course, you definitely want to give your seasonal staff sales training. You might as well get the most out of them during the time they are selling in your store!
It’s super easy to add an employee as a Retail Sales Academy user and it’s just as easy to make them “inactive” when they are done. PLUS, if that same person comes back again the next year all you have to do is make them “active” again and all their training records are still there.
I only have one store now, but I’m thinking about opening another one. Can I have two stores in the Retail Sales Academy?
Yes, you can! You should start with a single store package, but when you are ready, it’s easy to upgrade to a multi-store package. When you have more than one store location, you can let your store managers see and manage the employees in their store (and only their store!) You can run reports for your whole company and by store so you can keep tabs on what’s happening where.