Retail Training Done the Right Way...Get Your FREE Demo Today!
If managing your team right now is making you tired and frustrated, you probably need a better training program. You have to teach them exactly WHAT to do and HOW to do it – because if you don’t, they have no choice but to make up their OWN version of how to do the job. And their way is probably not your way... or the best way. Sign up for a free retail training demo today and discover how the Retail Sales Academy Plus can teach your employees, your way!
Get Your FREE Demo Today and See How The Retail Sales Academy PLUS Can Work For Your Store
An effective retail training program trains employees in three key areas:
- Policies, Procedures, and Processes: This is all the nitty-gritty operational stuff everyone needs to know to work in your company. It’s everything from how to ask for time off to how to look up inventory in the POS. Most employees get this information by osmosis, from just being on the floor with their teammates. That makes their training slow, inconsistent, and incomplete. If you don’t do this properly, you’re constantly putting out fires.
- Product Knowledge: A complete understanding of the features and benefits of the products you carry is a critical part of both delivering amazing customer service and maximizing sales. If you are the go-to person to ask about product info, you’re chained to the sales floor – or losing sales.
- Selling Skills: Since selling is the #1 job of every retail salesperson, you have to train them how to skillfully engage every customer and help them get to “The Perfect Purchase.” The big problem here is when store owners mistake product training for sales training. Product training is about WHAT you sell, sales training is HOW to sell it. If every employee isn’t as good at selling as your BEST employee, you’re losing money every time they help a customer. Ouch.
The Retail Sales Academy Plus combines best-in-class retail training for your retail employees PLUS the ability to create a CUSTOM training course for your own store.
Teach your employees our customer-focused selling system – the 6 Steps to the Perfect Purchase and just watch as your sales increase and your customer happiness skyrockets!
Your custom training course is so easy to create and could include new-hire onboarding, daily operations training, product training, manager training, or more... If you need to teach it, your custom course builder can handle it.